We stand out.

Our customer service team’s priority is complete customer satisfaction.

  • Great product 👌 amazing gift for fans. Fantastic company and service.

  • Soar sent my [replacement] Chicago Bears Shock Box Bluetooth speaker and I have loved it! I'm a disabled Firefighter/EMT so I get to sneak away and go fishing occasionally and I love my Shock Box. It's never failed me and is a durable product. Highly recommend Soar and their products. Thanks Soar it's truly appreciated!

  • I just received my replacement earbuds. Thank you for your email and great customer service!

  • Wow! Thank you so much! I appreciate the quick response, turn-around, and replacement. Thank you, thank you, thank you!

  • Excellent earbuds with excellent service Jess went above and beyond to assist me in getting my replacement! I am a very satisfied customer. Thank you Jess.

  • I am delighted with the timely response. 'Soar' products and your customer service is appreciated. Thanks for making my granddaughter's birthday and grad present tops on her list.

  • Just wanted to send a follow up email. Since I got the mlb headphones you sent Wow !! They fit great and comfortable in the ear and the clarity of sound is phenomenal. I have had a couple of people ask me where i got them. Referred to you're store site. I really appreciate all the effort you put into the customer service and i.t support team for pushing the issue forward to a resolution. I am thinking of getting my company to order some as gifts and promotional items for our team. You will be hearing back from me someday soon.

CONSUMER EXPERIENCE

  • As a company that strongly believes in our brand and values its name, customer satisfaction is our priority. We offer online support to assist anyone with inquiries about our products.

  • We stand by the excellence of our products. If any issues arise, we provide customers with a one-year warranty for a complimentary replacement.

  • Your customers’ satisfaction is extremely important to us, just as it is important to you. As a company who has a great customer service division, rest assured that we make a good product. Because we have accountability and must ensure that our customer receives a good product from us, you can count on the consistency of our products always being held to a high standard.

Our Services

Our Help Center was made for our customers who know what they need and want answers now. We made it easy.

Our customer service team is highly rated and highly accommodating. We make the whole purchase experience seamless, and provide our direct service to our customer base.

We offer a limited one year warranty on all of our products; if there is a manufacturer defect within the first year, we will replace the device* at no cost to our customer

*terms and conditions apply